Office Closure 23/12/2020
Posted on Wednesday, Dec 23, 2020
Note we are now on Xmas holidays and the office will be closed from 5pm the 23rd of December 2020 and re-open at 9am on the 6th of January. We would like to wish all of our customer and dealers and merry Xmas and a happy new year.
Melbourne Stage 4 Lockdown
Posted on Wednesday, Aug 05, 2020
The Victorian Government has announced stage 4 lockdown for 11:59pm Wednesday 5/08/2020. Phoenix Technology Group will continue to operate at a reduced capacity under the new restrictions announced but as more information comes available this may change, we will advise of any changes to our operations as soon as we are aware. There will also be some changes to our current operations as we will have to operate under a new Covid Safe Plan during this time.
- Retail sales will now be totally on-line during the stage 4 lockdown, couriers are still running so orders will be processed and delivered. The shopfront will close at 5pm on Wednesday the 5/08/2020
- Trade counter on-site sales will be contactless only via click and collect, this means you will need to phone/online order at least 30 minutes ahead to place and pay for your order over the phone/online. No cash payments will be permitted. When the order is ready it will be placed outside the #1 roller door under cover, there will be strictly no contact. For any trade warranty related issues call ahead to discuss as no on-site contact will be permitted.
- Online/Email orders will continue to be processed and dispatched but with reduced staff levels to meet the new government requirements. This will mean there will be some delays in order processing so please allow some extra time. Couriers are still running.
- Phone Technical support will also be impacted during this time due to reduced staff numbers, technical support will still be provided but longer than usual wait times would be expected.
Greek Channel 4E Frequency Change
The 4E channel on Intelsat 19 has recently changed frequency to 12686 H 30000, to continue to watch the service you will need to retune your STB. The service remains on the same satellite so there is no need to move your satellite TV dish.
Xmas Hours Update
Posted by Admin on Wednesday, December 21, 2019
Dear dealers and loyal customers,
we are closed from 5pm on the 20th of Dec and Re-open at 9am on the 6th of Jan.
Thanks for your continued support during 2019.
Xmas Hours Update
Posted by Admin on Wednesday, December 20, 2017
We would like to wish you happy, safe holidays and New Year. This year we will be closed from 4pm Thursday 21st of December and we will reopen at 9am Monday 8th of January.
Xmas Hours Update
Posted by Admin on Wednesday, December 21, 2016
We will close at 4pm on the 22nd of December and re-open on the 9th of January 2017 at 9am. We would like to wish all of our customers are happy new year. Any order place after 12pm on the 21st will be shipped when we return on the 9th of Jan.
SatKing DVBS2-800CA VAST Receiver on page 77 of October's Caravan World Magazine
Posted by Admin on Thursday, September 05, 2013
Source: Caravan World Magazine, Issue 518 October 2013, Page 77.
Optus Aurora switch off in Western Australia
Posted by Admin on Thursday, June 20, 2013
On the 25th of June 2013 GWN and WIN will cease satellite transmissions on Optus Aurora platform on the C1 satellite. The VAST satellite TV system will now replace Aurora for regional WA.
SatKing launch DVBS2-800CA VAST Certified Satellite TV Receiver
Posted by Admin on Monday, May 27, 2013
SatKing DVBS2-800CA brings a new level of features and compact design to the VAST platform. The receiver is fully MPEG-4 compliant and offers many new features previously not available to VAST customers. We have designed the unit to both suit Home and Traveller customers in mind.